money or quality patient care
Reward for patient care or chalking up revenue This is the latest debate involving Wei Ling and Dr Ranjiv Sivanandan. Ranjiv's point is that in restructured hospitals, doctors and departments are rewarded based on the number of private patients treated. This underlines the whole Singapore ethos of existence, from state, organisations and people. Money is the only reason and the only reason that can justify work and achievements. Wei Ling came out strongly against this impression. And she quoted her department , NNI, as a living example of patient care first, quality care comes first. Bringing in money is not a criteria for performance appraisal. She knew what she was saying. That was her department and that was where she called the shot and set the ethos. The sick are very fortunate to have some of these special individuals who are passionate in what they do, without having to bother with how much they earned or how their rice bowl will be affected. Unfortunately, NNI is probably an isolated case. Will there be another hospital heads who will stand up to say they too are doing the same? Probably not, and Ranjiv's case still stands. We need mavericks, people who are high achievers, confident and secure, to stand up to the weight of bureaucracy to do what is right and not what the bureaucracy wants them to do, or they will have to face the stick.