What went wrong with the taxi fare hike?
The taxi drivers are the people on the ground who fully appreciate and understand the situation. They were hit hard and need to lower cost or maybe raise fare a little to cover the rising cost. They knew their customers well and how much they could afford to bear. Those who think that a hefty hike is the way are people with a lot of money and think that taxi passengers are as rich as them. This is the first out of touch premise. If they have listened to the taxi drivers, they would not push the limit that far. The second mistake is to forget the cardinal principle of little increases, bit by bit, and tell the passengers that the small increases are affordable. Then increase a little every few months to get the passengers use to the higher prices. This principle was forgotten in the heat of the moment. Insanity creeps in and we have the hefty and justifiable increases.