Find your own truth
This marketing manager Murray Lim must be quite pissed off to the extend that he took his own camera, his car and time, and went about collecting evidence on the road conditions to prove that it was not that bad. He definitely disagreed with the findings of the LTA to justify more ERPs and higher toll rates. He took 9 days and presented his evidence to LTA. Of course his evidence was not accepted. What he thought was good traffic flow may not be what LTA thought was good. It is like a parent demanding 100 marks from his child when the child thought 99 is good enough. When both parties work on different terms of reference, of course the one in authority is right. It is their terms of reference that will be used to decide what the policy should be. Good try.