Leadership style and generation gap

The leadership styles of the first generation political and govt leaders and those of the present generation have quite distinct features. In those days, political leaders and permanent secretaries were more individualistic, more confident and also abrasive. The fact that they were tasked to carry on the responsibilities of building a nation and the single mindedness in the way they went about their mission could also be a cause for their domineering and high demands on people working with them. There is no room for errors. Niceties were things that did not exist, or a rarity. These individuals behaved like gods in their own right. They were bossy and arrogant and ruthless. They were very task oriented, task masters. From the PM and his permanent secretaries, even to the RSM in SAFTI, each one was a terror in his own right and personality.

No one dared to make mistakes. Minister of Housing took his own life. The permanent secretaries went screaming, yelling and smashing things when things went wrong, particularly in Mindef. Senior officers trembled when called to see to the perm sec. There was little camaraderie at the senior level. Everyone was expected to perform and to perform. Many heads rolled. The bosses were real mean and had little tolerance for incompetence.

Such impersonal leadership style has its good and bad consequences. LKY, Goh Keng Swee, Pang Tee Pow, Howe Yoon Chong were names most fear for those having to work with them. The good part was that things got done efficiently or people got removed. Many second generation ministers were removed prematurely for under performing.

Some time in the late eighties the management style changed. The next generation of permanent secretaries took over the helm and valued teamwork, relationship became important. Political leadership also took on a kinder style. A change in a perm sec or CEO would see a new team being installed in the organization. The CEO or perm sec would bring along his most trusted lieutenants, people he had worked with, comfortable with, tested and dependable. He needed not to watch his backside when the men around him were his men. When he played tennis, all would play tennis. When he refused to play golf, all would not play golf.

It was a different leadership style and different personality cults. Though this style was supposedly more friendly, it could also be unforgiving for those not in the same camp. But generally those within the camp were assured of their rice bowls, maybe iron rice bowls. Heads no longer get chopped. The tolerance for mistakes and underperformance was must higher. Wrong doers were forgiven, ka ki lang mah!

This last feature could be the weakest link in the new leadership style. Ka ki lang, or my people were put into positions of power and responsibility. This could be good and bad depending on the people being put into those positions. Poor or bad performers were tolerated and remained to make more mistakes. This was getting more obvious by the days and very glaring today. No one seemed to have to answer for his mistakes, no matter how gross. It is kind of ok, never mind, put him aside, let’s move on. No one gets shouted at. Everyone is pally pally with the bosses and the bosses with their kakis.

The softer and team building style is easier to live with and everyone is just a close associate, a close friend. And if only they all performs well and doesn’t make grave mistakes, life will be a bed of roses. Unfortunately it is not to be so. It starts to rot and smell.

The harsher and less tolerant style was boorish, intolerance and hard on the individuals, on dignities and pride, very impersonal, but very task oriented and very little wastage holding onto not too able talents. No good, out you go and next please. It did not smell nice but smelling good was not an issue.

The old civil servants and politicians paid their price for serving under hard nosed no nonsense bosses. Some got very disenchanted and really pissed off, losing their pride and self esteem. Today, everyday is like a party, everyone so friendly and warmth and easy going no matter how they messed up things. Working life under the new style leadership is like a ball.

Oh, I forgot. The bosses then were mean, and so was the pay. Today the pay was so fat and comfortable that no one would want to retire or offend the more than friendly and generous bosses to trifle with their good fortune.