myth 144

Multi tasking I have written about this before. I am prompted to write about it again after reading a letter by a Rick Lim Say Kiong in the Today paper. Rick's position is that employers are using the excuse of job enlargement and multitasking to exploit their employees with additional work but not additional pay. I am always sceptical about the concept of multi tasking. Up to a point, multi tasking works. The underlying assumptions is that the person is able to take on more jobs, can be trained to acquire more skills, and the jobs are easy to do within the limits of the employee doing it. And there is no compromise in quality and details. The problem is that everyone has a limited number of hours to work. Training someone to do 20 tasks does not mean that he can do twenty tasks. His 8 hours or 10 hours a day will mean that he can just do that much. The rest of the training and skills are wasted. Also, in highly specialised jobs where a lot of skills, knowledge and expertise are required, it is ridiculous to think that a person can be equally proficient in all the specialised jobs and skills and mastering them and executing them like an expert at all times. Even supertalents cannot do it without compromising on the quality. Maybe one, god.