feedback, reach or blackhole?

Amy Khor has described that the Feedback Unit was once a Blackhole. Things only get in and nothing gets out. Ver daring. Now with the change in name and a bigger reach, would things still be the same? 'Public consultation is now part and parcel of all major policy initiatives.' Hsien Loong said. 'Through the process of consultation, discussion and engagement, we can get Singaporeans to understand issues better, build a consensus on the direction forward and a common vision of Singapore.' Active Citizenry is now encouraged even through blogs. Does this means that all blogs by citizens or just those created by Reach? I have posted the case of a couple wanting to buy a 3 rm flat instead of 4 rm in this blog. Apparently for the couple to write to the press they must have hit the wall. No one is going to review their case. The policy cannot be changed. Their problem is that their monthly income exceeded the limit for 3 rm flat marginally and they are not willing to spend too much money on a 4 rm flat. There are many people out there who are very careful and prudent with their money and would not want to be caught in the one upmanship lifestyle. There are a couple of anonymous bloggers responding to my post and instead of engaging in a discussion to explain the policy, they started by attacking me on a personal basis. To them the policy is right and anyone who complained and air disagreements are stupid and disruptive. Where did they come from and why are they setting themselves out to attack other people's views? These are the new thugs in cyberspace. Instead of reviewing at the straight jacket solution, their minds are closed. No one can disagree with govt policies. Would setting up Reach make any difference if such people were to be administrators of govt policies?