It
is about 10 years since the internet becomes another serious source of news and
voice for the masses here. The lighter touch by the Govt, should the citizens
be grateful to this, has allowed social media to gain acceptance by people
seeking a more honest view of things and events in the country. Of course
social media will have its hordes of very one sided view bloggers, just like
main media. But on the whole the more rational middle ground is emerging to
give more credibility to social media as an alternative voice.
The
recent events surrounding so many controversial issues have enhanced the status
and importance of social media for that perspective that cannot be found in the
main media. Social media is gaining an ever larger group of followers and
readers seeking for the truth, a balance to the one sided reporting of main
media.
The
new role of social media can be seen in the recent protests in Hong Lim Park.
Though these events were strangely not reported in the main media until the day
after, social media is now able to inform and mobilize the public to attend
such events of mass appeal. More national issues that somehow would not be
spoken off in the main media, like AIM, or understandable issues, will see more
coverage by social media. Yes, social media has its role cut out with the main
media doing what is the right thing and reporting on the right thing.
The
social media will report on its own version of the right thing, with scars and
warts and stench. In this aspect, the main media has no equal and cannot
compete. And social media is there for free, and written by volunteers whose
qualifications and integrity are no lesser than those paid reporters and
journalists.
Another
role that will take on more prominence in social media is to demand for action
from public and private institutions. It was the norm in the past to write to
the main media for complaints and grievances of the small people that were
ignored by institutions. Writing to the main media, and if found suitable by
the editors, would elicit immediate responses from the agency or institution
concerned. The qualification is suitability in the judgement of the editors. If
it was found unsuitable, then it would not see daylight.
Social
media will not enforce such censorship. Everything will be published except the
outright objectionable. So, genuine complaints and grievances will enjoy air
time in social media as they are. And no institutions can afford to ignore what
is written in social media. Social media cannot be ignored.
Politically
the Govt has come to accept the increasing role of social media and likely to
make readings of what were published in social media necessary, particularly
the well established websites. Many people are also attracted to the refreshing
angles of news and views of social media and making social media a must read
daily.
This
is what the fourth estate is all about. The old fourth estate in the guise of
the main media has been found dead, strangled and buried. The new fourth estate
in the form of social media is doing what it should do and expected to do, the
conscience of society. It is the real fourth estate that cannot be shut down or
gagged. It is fluid, formless and elusive and will slip through any dragnet to
emerge stronger, across oceans, and more relevant and more needed by the
masses, to represent the interest of the masses against any oppressive regimes.
The
role of social media is still in the process of defining itself. And this is
only its nascent stage.