Chee
Hean reported that cases of abuse against civil servants are on the rise. Among
the agencies affected are:
Agri-Food
and Veterinary Authority (AVA), Central Provident Fund Board (CPFB), Housing
and Development Board (HDB), Inland Revenue Authority (IRAS), Ministry of
Manpower (MOM), Ministry of Social and Family Development (MSF), National
Environment Agency (NEA), Ministry of Health (MOH).
Why
are civil servants becoming the target of public abuses? They are just carrying
out their duties as officers of the ministries or govt? There could be many
reasons, like people getting out of the bed from the wrong side, had a bad
night’s sleep, losing money in gambling, losing their jobs, money no enough,
and the list could go on and on. These reasons are not important. What is
important is why the anger is being vented against civil servants.
There
could always be the case of the individuals at fault, the abuser or the abused,
a case of bad attitude. But to state that it is against civil servants, it
meant something else. It implied that the abusers are angry with the govt and
taking it out on the civil servants as an excuse.
Another
major reason could be bad policies. When policies are bad, and hurt the people
the wrong way, the people will be angry. But this does not lead to abuses
unless it becomes a case of ‘beh tahan’.
When policies are badly thought out, contrived, when they got out of
control and hitting the people badly, when the pain is unbearable, the docile
and meek citizens would flare up as a last resort.
The
other possibility is the politicisation of the civil service and civil
servants. Are the civil servants carrying out their duties fairly and
impartially or are they affected by political influence? This is difficult to determine
as what is political or what is not is a matter of perception unless it is
outright abuses. When the later, then anger will flow and the reaction of the
people can be unpredictable, can be violent and can lead to lighting fire,
causing bodily harm.
The
civil servants must be spared from becoming the bogey man, becoming an excuse
for abuses if it is not their fault. Spare the civil servants from getting into
a compromising position, to compromise their integrity and objectivity. Remove
whatever sources of conflict in their jobs and let them work objectively,
fairly and honestly to serve the interest of the people and to serve the people,
as civil servants.
Now,
would there be a need to set up a committee to investigate this new
development? Would the committee members be neutral people that could provide a
neutral view and findings and a decent and workable solution to the problem?
Spare the civil servants from being compromised or abused by all quarters. Let
them carry out their jobs with dignity and respect that money cannot buy.