11/03/2011

Singapore’s new normal

I think this trend has been going on for too long but is finally surfacing in the private sector as well. The private sector probably takes the cue, like monkey sees monkey do. So what is this new normal?

The ST has a big article on the outages faced by the telcos. And the blame is simply pointed to the unexpected demand in usage. This is the first new normal. Everything is unexpected, or probably there is no need to do any projection of demand and supply. If it is unexpected it is ok and no one is to be blamed for it.

I can see the logic in a once in 50 years flood in Orchard Road. But planning for commercial activities like providing and selling services without a care for unexpected demand is pretty new in first world management planning theory. Don’t remind me about the over supply of housing and the sudden under supply overnight. These could be due to unexpected drop in demand and subsequently unexpected high demand caused by unexpected influx of foreigners.

What is the next new normal? It’s easy. Cut down on the services or raise the charges. So it is not an issue of increasing the supply to meet the demand but charge more. Me thinks of ERPs and public housing solutions. Don’t worry about supply, it is good opportunity to charge more and make more profits. Every problem or complaint is a money making opportunity.

Next, it is ok to have such unexpected demands and high usage. Just live with it. It is normal. As long as the provider of services tells the customers when is the breakdown, when the services will resume and they are doing their best, it should be fine. ATMs will break down every now and then because of high usages. Just accept it.

I think the next great statement will be, ‘Outages or breakdowns of services are signs of progress.’ How’s that for another new normal? What if PUB or other essential services get their normal breakdowns every now and then?

Selamat akan datang is the typical new normal of this first world city. The people are lucky we have so many breakdowns and outages. It shows how vibrant this city has become. Singaporeans should be happy and live with the new normals, of having breakdowns and outages as part and parcel of first world city living. They should not be imposing fines on MRTs and the banks. These institutions are running at full capacities and what is a little breakdowns now and then?

Just compare with Bhutan, they don’t have these kind of breakdowns and outages to complain about. We are so lucky and so happy.

11/02/2011

Notable quote by Tan Chuan Jin

Discriminatory practices have no place in Singapore

- Minister of State for Manpower and National Development, Tan Chuan-Jin

Life under Gaddafi's rule

I am not sure how many of the statements below are true. This article has been circulating in the internet for a long time. If they are true, are the Libyans better off now? Also, are the Iraqis better off now?

Here are the claims of life under Gaddafi's rule.
1. There is no electricity bill in Libya; electricity is free for all its citizens.
2. There is no interest on loans, banks in Libya are state-owned and loans given to all its citizens at 0% interest by law.
3. Home considered a human right in Libya – Gaddafi vowed that his parents would not get a house until everyone in Libya had a home. Gaddafi’s father has died while him, his wife and his mother are still living in a tent.
4. All newlyweds in Libya receive $60,000 Dinar (US$50,000) by the government to buy their first apartment so to help start up the family.
5. Education and medical treatments are free in Libya. Before Gaddafi only 25% of Libyans are literate. Today the figure is 83%.
6. Should Libyans want to take up farming career, they would receive farming land, a farming house, equipments, seeds and livestock to kick-start their farms – all for free.
7. If Libyans cannot find the education or medical facilities they need in Libya, the government funds them to go abroad for it – not only free but they get US$2,300/mth accommodation and car allowance.
8. In Libyan, if a Libyan buys a car, the government subsidized 50% of the price.
9. The price of petrol in Libya is $0.14 per liter.
10. Libya has no external debt and its reserves amount to $150 billion – now frozen globally.
11. If a Libyan is unable to get employment after graduation the state would pay the average salary of the profession as if he or she is employed until employment is found.
12. A portion of Libyan oil sale is, credited directly to the bank accounts of all Libyan citizens.
13. A mother who gave birth to a child receive US$5,000
14. 40 loaves of bread in Libya costs $ 0.15
15. 25% of Libyans have a university degree
16. Gaddafi carried out the world’s largest irrigation project, known as the Great Man-Made River project, to make water readily available throughout the desert country.

Money can buy anything

Money can literally buy anything, even happiness. But some will disagree. There are some kinds of happiness that cannot be bought by money. At the national level, states also think that with money they can buy anything. So Singapore is going to buy power with its money. Nobody can resist a willing customer with loads of money to want to buy power from them.

While we tend to get carried away with our greatness and the large coffers we have, let us remind ourselves that our money cannot buy everything. Maybe can, if we are going to pay all kinds or ridiculous price, like a few billions to get our football team to the World Cup. But no need to look that far. Our money cannot even buy cheap commodities like sand and water from our neighbouring countries. And these are abundant resources, while water will just run into the sea if not sold to us. No, some will not just sell you anything for money. Just because we have this mentality that we can sell everything away to anyone, even strategic resources, it does not work the other way.

We are buying gas from Indonesia. And recently there were calls to stop selling gas to us from the Indonesians. And with oil or energy becoming rarer, and more strategic, the possibility of countries refusing to sell to us or at a prohibitive price will be a matter of time. It will come, sooner or later, when the earth’s population hits 15b or when our population hits 10b and energy is vital to our continued growth. So will be water and gas.

As we grow bigger and consume more, we need more energy and more water. Our reservoirs will not be enough unless we convert Orchard Road into another reservoir. What all these mean is that we will get ourselves into a thick bind. We have just extricated ourselves from the water vice grip and free ourselves from being dependent on external water supply. Our growth strategy will bring us back to a more precarious situation, whereby we will be more dependent on water again, plus energy and gas. And we could end up being held ransom once more.

We may have the money, not counting that it can run out, but not everyone is going to sell strategic resources to us just for money. Can our money buy everything we want and we need?

11/01/2011

Great opportunities for Iskandar

Today’s ST is hinting that the Medisave, currently with a minimum sum of $41k will not be enough. What it means, very likely, is that Medisave will have to go up to $100k or more. An admission for a major operation would easily cost a few hundred thousands. So what is $41k?

The ridiculous cost of medical fees here is running out of control. The average Singaporeans will never have enough to pay for one admission to a hospital. Keep raising Medisave minimum sum is like raising COEs or ERP charges. It is a fictitious solution that Ah Long also knows. There must be a cheaper alternative.

The problems of Singapore present great opportunities for Malaysia in Iskandar Economic Zone. If only Iskandar can offer an equivalent medical facility and standard and charging in ringgits, a large portion of Singaporeans needing medical care and major ops will have no choice but be in Iskandar. And this is high skill services which the Malaysian govt will be most interested to set up to compete with Singapore. If Malaysia can capitalize on their comparative advantage, lay down the red carpet, make immigration and travelling efficient and smooth, there is no stopping Singaporeans going over, which means a sophisticated medical hub in the making.

But they must make their policies clear and not be confused and dragged down by parochial politickings. It is likely that political tension can be drummed up, like Singaporeans clogging up their roads, Singaporeans raising the cost of living, Singaporeans buying up the houses, Singaporeans taking advantage of cheaper medical services in Iskandar, etc etc.

When Iskandar is successful, there will be more foreign investments and presence in Iskandar and Johore and competing for goods and services. Is that something that the Malaysian govt wants and can live with? If that is what they want and will not be pressurized by domestic politics, a medical hub is the way to go.

The average Singaporeans will definitely welcome such an alternative. And there could be many alternatives that the Malaysian govt can provide, cheaper and even better than Singapore, if they are clear in what they want.