The social
media is angry. Many are questioning if this is actually a retrenchment in
disguise to avoid paying retrenchment benefits. The case is now being handled
by the MOM.
From a HR
perspective, the first question arising is the termination, a management right
to terminate employees without reason, just like an employee’s right to resign
without the need for any reason, or is this something else? The media reported
that Surbana Jurong said the employees were terminated for poor performance.
This immediately raises a red flag in HR practices.
Before an
employee is terminated for bad performance, it is only fair that the employee
would be put on notice that his performance is unsatisfactory. The management
is duty bound to inform an employee that his performance is not acceptable and
given a chance to explain and to improve. This is not only proper but also
ethically and morally a right thing to do. Employers cannot sack an employee
overnight, like springing a surprise, without letting the employee know that
his performance is a problem and a sacking is on the card if he does not
improve.
Has Surbana Jurong
management done the due diligence and process to talk to the employees, counsel
the employees, telling them of their shortfalls, how to improve to meet
management’s expectation and to buck up? In all good HR practices, the
employees must be given a chance to know what is coming, to know that they must
improve and sacking is ultimately done if the employees still did not improve
after counseling and warnings by the management.
Another
point to clarify, what were the performance records of the sacked employees?
Were they good, satisfactory or consistently bad? If the sacked employees had
been consistently bad, then management would have a better case of sacking them,
but still must go through the due process of trying to get the employees to
improve prior to their sacking. Were the employees given any warning letters
earlier?
I did not
have full details of the employees’ performance and unable to comment on
whether the sacking is properly conducted. One thing for sure, once the
management confirmed that the employees were terminated due to performance, it
is dismissal or termination due to bad performance. There is thus a requirement
to go through the whole process of counseling and warning letters etc before
the firing. This is not only good HR practice, it is also a requirement by MOM
and ethical and humanly to do so.
As a govt
linked company, Surbana Jurong and all GLCs have a responsibility to set a good
example, to follow good HR practices for others to follow.