Heard everyone screaming for KPIs like words from the mouth of gods. KPIs are the answer to work performance and an objective way to measure performance of an employee. HR professionals would tell you that it is just a tool. And a tool is as good as the person using it. It is not something so simple to set.
Does anyone know how much time and effort to write a good and reasonable KPI and how much time and effort to monitor it? It is a very tedious process. But some employers think it is so easy. Either they write it in 10 minutes and tell the employee to write his KPIs which he does not have any clue whatsoever. And the discussion is over in 30 minutes or less, to meet again in 12 months time. And the appraisal is to do the appraising thinking he knows what the employee did all this time. The other flaw is that the result may be achieved by means that have adverse and harmful consequences.
Another issue, who sets the KPIs? You the people who are being affected by the KPIs or the PM who decides the KPIs whether you like it or not, or benefits you or adversely affecting you? The assumption is that the KPIs are good for the intended people and country and the people agree to it. An excellent example is HDB. What should be the KPIs for the minister in charge? Build more and cheaper flats? Build less and charge higher and bring in more profits? Hold back the building to shrink the supply for higher profits? Or tell the buyers, you buy according to my schedule. I need to maximize profit and minimize waste.
Would an employee blindly pursue the KPIs at the expense of other issues for his bonuses instead of long term good of the organization, inn this case the people? Many organizations are caught by this short term KPI trap. There are many conflicting interests in govt than in a private organization. The latter is so much simpler. Governing is not a black and white issue and often more grey and compromises.
Should the people set the KPIs instead? Why should the PM be setting the KPIs? Is there a conflict between what is good for country and people and what is good for party? No, anyone say no? Think of the Whip.
Would there be KPIs for MPs? Who is going to set KPIs for opposition MPs and are they entitled to the same kind of reward and bonuses? It is public money you know.
1/17/2012
There was nothing self serving
The debate on the Ministerial Salary has started. A brief description of what I heard and read is that everything about high ministerial salary is for the good of the country and people. There is nothing about self serving.
The island needs strong, good and capable leaders. And how to get them is through paying them well. The ministers and MPs are arguing for more money not for themselves, but for the country and the people. Bad leadership will turn the country upside down overnight. They are preparing the groundwork for future able leaders to come on stage.
Bad leaders are likely to be corrupt and self serving. Only more money can keep them from being corrupt and self serving. Like the gardener, pay him less and he will help himself with the apples to make himself richer. It is human instinct, natural human traits.
The choice of not comparing with foreign leader’s salary is that they are getting much more in undisclosed perks. Ours is clean and everyone knows how much our leaders are getting, from the types of allowances, the number of months of bonuses, the other appointments etc etc. All their income is clean and transparent. These are nothing compare to what foreign leaders are getting in other kinds of perks.
Pegging them to the top 1000 income earners has a logic, not arbitrary. We need people from this group of high income earners to step forward to serve. Never mind that this group of people are high achievers and not really in need of additional money to live on. Many would have been comfortable for life without having to earn another cent. But there is a need to be fair to them, to their families, that their lifestyle is not affected by stepping forward to serve the people and country. The high salary is for this purpose, to attract these people, to tell them that they will not lose out in monetary terms.
Not all people are altruistic and selfless. We got to be pragmatic and realistic. People who made a lot of money are motivated by money. And it is good to provide more monetary incentives to motivate them to work better which will end up better for the people. Bonuses, variable bonuses will be a good start to lure these people into public service, like bait in a mouse trap. We used to have daft and selfless people coming out to serve the country. But that generation of leaders is over. We are living in a brave new world where the ethos is self first. We must accept this and the high salary for ministers is really a recognition of a new reality.
The people must support this high salary recommendation. It is good for the country and people as we go forward. We are talking about the future leadership, about the well being of our children. There is nothing self serving to support such a recommendation.
The island needs strong, good and capable leaders. And how to get them is through paying them well. The ministers and MPs are arguing for more money not for themselves, but for the country and the people. Bad leadership will turn the country upside down overnight. They are preparing the groundwork for future able leaders to come on stage.
Bad leaders are likely to be corrupt and self serving. Only more money can keep them from being corrupt and self serving. Like the gardener, pay him less and he will help himself with the apples to make himself richer. It is human instinct, natural human traits.
The choice of not comparing with foreign leader’s salary is that they are getting much more in undisclosed perks. Ours is clean and everyone knows how much our leaders are getting, from the types of allowances, the number of months of bonuses, the other appointments etc etc. All their income is clean and transparent. These are nothing compare to what foreign leaders are getting in other kinds of perks.
Pegging them to the top 1000 income earners has a logic, not arbitrary. We need people from this group of high income earners to step forward to serve. Never mind that this group of people are high achievers and not really in need of additional money to live on. Many would have been comfortable for life without having to earn another cent. But there is a need to be fair to them, to their families, that their lifestyle is not affected by stepping forward to serve the people and country. The high salary is for this purpose, to attract these people, to tell them that they will not lose out in monetary terms.
Not all people are altruistic and selfless. We got to be pragmatic and realistic. People who made a lot of money are motivated by money. And it is good to provide more monetary incentives to motivate them to work better which will end up better for the people. Bonuses, variable bonuses will be a good start to lure these people into public service, like bait in a mouse trap. We used to have daft and selfless people coming out to serve the country. But that generation of leaders is over. We are living in a brave new world where the ethos is self first. We must accept this and the high salary for ministers is really a recognition of a new reality.
The people must support this high salary recommendation. It is good for the country and people as we go forward. We are talking about the future leadership, about the well being of our children. There is nothing self serving to support such a recommendation.
The Civil Service is the backbone of the country
The obsessive attention on the politicians and their political pay package has distracted the people from the vital role the civil service plays in the running of the country. The politicians come and go, by choice or by being ousted by the people when they are no longer trusted. The civil servants are career employees who will be there to serve whichever govt that comes to power. They will only have to leave with the politicians should they be compromised or be beholden to the incumbent political leadership and leaving is the only option when the benefactors depart.
The core of talents of the govt is in the civil servants. They are really the talented ones, the scholars. They will do a very good job under good and dedicated leaders. They will only go astray under misguided leadership or compromised to work for politicians instead of the people.
A politician is a politician. The honourable and selfless ones will devote their energy and effort to serve the people. The less honourable ones will be less for the people and more for self. They will keep telling you how much sacrifice they have to take to serve the people, loss of privacy, loss of income, lower quality of life etc etc. It is always about themselves and their own interests. There are plenty of examples in history of good and bad political leaders.
What in my view are good political leadership? A sense of commitment to serve country and people. For these, you don’t need rocket scientists or top surgeons or top lawyers or top money earners. What is needed are people with a heart in the right place and good or above average intelligence to know what is good for country and people. Too clever people with the heart in the wrong place, in their pockets, are unsuitable for political leadership. There must be honour and moral righteousness in people assuming political leadership. Nothing less.
A good political leadership can always count on the pool of top talents in the Civil Service to do the meticulous work of running the country. And they are there to set the right direction for the people and country, not for themselves. They are there also as the guiding light, to lead by examples, to control the civil servants to do the right things. They can only do that when they are upright and honourable, and above money and rewards.
Yes it is about leadership, lead by examples. The idea of paying leaders to motivate them is rubbish, ludicrous. Leaders don’t need to be motivated by monetary rewards or any rewards. They lead the way, they show the way. It is ridiculous for leaders to ask for rewards to do better. Unbelieveable! They can even be paid lesser than the civil servants who are professionals in their work who are there as career employees, not someone parachuted from somewhere, without a clue about govt or the technical abilities of specialised ministries and starts to act and behave like experts.
Political leaders are decision makers, acting on the advice and recommendations of the professionals, the civil servants. Their main concerns are nation and people’s interests, the good of the people and country. They are the checks and balance on the civil servants. The civil servant may be ruthlessly efficient in their jobs, cold and calculative, living by every rule in the book. It is the politician that is there to make them more compassionate and people centric. The decision making process is important and the self serving may argue that this is more valuable, money wise, than just getting the work done. Agree. But such thought already disqualify a political leader from leading as the thought is self serving, greed.
It will be good for political leaders to be as technically competent as the civil servants, but not a pre requisite. In reality it is not always possible. But a good mind and a good heart will lead to good decisions. A misplaced heart will never lead to good decisions, but self serving decisions.
The civil servants and the politicians have different roles, complimentary and also in contrary to each other. They support and assist each other as well as checking on each other. When the interest of the two merges, for the good of people and country, things will be well. When their interests merge for their own good, then there will be chaos and the interests of people and nation compromised.
It is vital to preserve and maintain the integrity and independence of the Civil Service from politicians and vice versa. When the two are in cahoot, the people and nation will fall victims to their self serving schemes and policies.
The core of talents of the govt is in the civil servants. They are really the talented ones, the scholars. They will do a very good job under good and dedicated leaders. They will only go astray under misguided leadership or compromised to work for politicians instead of the people.
A politician is a politician. The honourable and selfless ones will devote their energy and effort to serve the people. The less honourable ones will be less for the people and more for self. They will keep telling you how much sacrifice they have to take to serve the people, loss of privacy, loss of income, lower quality of life etc etc. It is always about themselves and their own interests. There are plenty of examples in history of good and bad political leaders.
What in my view are good political leadership? A sense of commitment to serve country and people. For these, you don’t need rocket scientists or top surgeons or top lawyers or top money earners. What is needed are people with a heart in the right place and good or above average intelligence to know what is good for country and people. Too clever people with the heart in the wrong place, in their pockets, are unsuitable for political leadership. There must be honour and moral righteousness in people assuming political leadership. Nothing less.
A good political leadership can always count on the pool of top talents in the Civil Service to do the meticulous work of running the country. And they are there to set the right direction for the people and country, not for themselves. They are there also as the guiding light, to lead by examples, to control the civil servants to do the right things. They can only do that when they are upright and honourable, and above money and rewards.
Yes it is about leadership, lead by examples. The idea of paying leaders to motivate them is rubbish, ludicrous. Leaders don’t need to be motivated by monetary rewards or any rewards. They lead the way, they show the way. It is ridiculous for leaders to ask for rewards to do better. Unbelieveable! They can even be paid lesser than the civil servants who are professionals in their work who are there as career employees, not someone parachuted from somewhere, without a clue about govt or the technical abilities of specialised ministries and starts to act and behave like experts.
Political leaders are decision makers, acting on the advice and recommendations of the professionals, the civil servants. Their main concerns are nation and people’s interests, the good of the people and country. They are the checks and balance on the civil servants. The civil servant may be ruthlessly efficient in their jobs, cold and calculative, living by every rule in the book. It is the politician that is there to make them more compassionate and people centric. The decision making process is important and the self serving may argue that this is more valuable, money wise, than just getting the work done. Agree. But such thought already disqualify a political leader from leading as the thought is self serving, greed.
It will be good for political leaders to be as technically competent as the civil servants, but not a pre requisite. In reality it is not always possible. But a good mind and a good heart will lead to good decisions. A misplaced heart will never lead to good decisions, but self serving decisions.
The civil servants and the politicians have different roles, complimentary and also in contrary to each other. They support and assist each other as well as checking on each other. When the interest of the two merges, for the good of people and country, things will be well. When their interests merge for their own good, then there will be chaos and the interests of people and nation compromised.
It is vital to preserve and maintain the integrity and independence of the Civil Service from politicians and vice versa. When the two are in cahoot, the people and nation will fall victims to their self serving schemes and policies.
1/16/2012
Singapore is a big city indeed
It takes about 13 hours to be in London, or if one drives, about 5 hours to be in KL. This woman and her two teenage daughters took more than a day to walk from Yishun to Tampines. They took a break in Chai Chee at night, sleeping in the void deck, and prepared to walk another 6km to Tampines.
She had recently gone through a divorce and has no place to stay. They were walking to seek help from a relative living in Tampines. And with all their personal belongings they dragged themselves, on foot to Tampines.
They could not even afford the really affordable public transport that Singaporeans are all shouting cheap, cheap, cheap. Or they were trying to save every dollar, perhaps for their meals. Or did they have their meals at all?
In super rich city state of Singapore, there will be those not too clever and maybe like some said, irresponsible and messed up their own lives for not knowing how to take advantage of the pro business culture and system, to grow rich. Some of these successful jokers think that everyone is born the same, with the same opportunities, with parents that are rich and influential, or with a good brain, to earn millions and drive around in Ferraris.
No, in life, not everyone is dealt the same hand of cards. Some may be even have very good DNAs, but the circumstances made it difficult to find a way out of the shit they are in. Some are just too unfortunate to be given a bad hand of DNAs and just simply stand no choice at all. To the uncaring and elitist mindset, these losers have only themselves to blame, for being lazy, stupid and not wanting to work. There are plenty of jobs available.
Life is not always kind to everyone. For those who are better blessed, they can afford to be unkind to those that are not too blessed. It is their good fortune. Enjoy while they can. Spit at the downtrodden, lazy and useless buggers who could not make it, and enjoy that sense of achievements.
I do not know the fate of the mother and daughters. One MP, Tan Chuan Jin, had offered help and was walking with them part of the journey. But the poor too have dignity and pride. They refused all help. It was said that finally they took a ride from a police car.
Life can be tragic and pathetic even in a land of millionaires and roads paved with gold. And to some, their only means of transportation is their pair of legs. This is real! The public transportations may be cheap for the cheapos, but not cheap enough for a few laggards.
She had recently gone through a divorce and has no place to stay. They were walking to seek help from a relative living in Tampines. And with all their personal belongings they dragged themselves, on foot to Tampines.
They could not even afford the really affordable public transport that Singaporeans are all shouting cheap, cheap, cheap. Or they were trying to save every dollar, perhaps for their meals. Or did they have their meals at all?
In super rich city state of Singapore, there will be those not too clever and maybe like some said, irresponsible and messed up their own lives for not knowing how to take advantage of the pro business culture and system, to grow rich. Some of these successful jokers think that everyone is born the same, with the same opportunities, with parents that are rich and influential, or with a good brain, to earn millions and drive around in Ferraris.
No, in life, not everyone is dealt the same hand of cards. Some may be even have very good DNAs, but the circumstances made it difficult to find a way out of the shit they are in. Some are just too unfortunate to be given a bad hand of DNAs and just simply stand no choice at all. To the uncaring and elitist mindset, these losers have only themselves to blame, for being lazy, stupid and not wanting to work. There are plenty of jobs available.
Life is not always kind to everyone. For those who are better blessed, they can afford to be unkind to those that are not too blessed. It is their good fortune. Enjoy while they can. Spit at the downtrodden, lazy and useless buggers who could not make it, and enjoy that sense of achievements.
I do not know the fate of the mother and daughters. One MP, Tan Chuan Jin, had offered help and was walking with them part of the journey. But the poor too have dignity and pride. They refused all help. It was said that finally they took a ride from a police car.
Life can be tragic and pathetic even in a land of millionaires and roads paved with gold. And to some, their only means of transportation is their pair of legs. This is real! The public transportations may be cheap for the cheapos, but not cheap enough for a few laggards.
Rogues in uniform
The ST reported several cases of Singaporeans travelling overseas and were detained for months in foreign jails and treated by criminals. And their crimes were due to some rogues in uniform and their wild imaginations. They arrested them on grounds of suspicions or when they were under some kinds of hallucination that a family could be involved in human trafficking or trying to sell the children they under their care.
Civil Engineer Shirley Too and her husband were arrested in Dubai. They were heading to Rome for the blessing of the baby she was conceiving and ended up in a miscarriage because of the wrongful detention of nine months in Dubai jail, and not allowed to contact the Singapore Embassy staff. Her imagined crime was the four boys, three teenagers and a 12 year old, whom the rogues in uniformed imagined were to be sold by them. A simple inquiry would have resolved such a misunderstanding or false accusation. They were many cases of worst accusations involving drug trafficking when the ulterior motive was bribe money that the rogues demanded for the release.
There must be international laws to punish such rogues if, for any reason, is to protect the innocent from the injustice, cruelty and nightmare that they had to put up with. Children were not spared by such criminals in uniform. Where is the UN when such blatant acts of violating human rights were so prevalent? Could they not do anything?
In the Shirley Too’s case, not only an apology will be adequate. The Dubai govt must be made to pay compensation for the time under wrongful detention and the miscarriage. The release of Shirley Too or other Singaporeans under wrongful detention is not enough or acceptable. The rogues must be punished and their victims compensated. Only then could such incidents be reduced. It is frightening and torturing to be put through such an ordeal for anyone, adult, woman or child.
How many animals are in uniform and given authority to abuse the innocents and could simply get away with their crimes?
Civil Engineer Shirley Too and her husband were arrested in Dubai. They were heading to Rome for the blessing of the baby she was conceiving and ended up in a miscarriage because of the wrongful detention of nine months in Dubai jail, and not allowed to contact the Singapore Embassy staff. Her imagined crime was the four boys, three teenagers and a 12 year old, whom the rogues in uniformed imagined were to be sold by them. A simple inquiry would have resolved such a misunderstanding or false accusation. They were many cases of worst accusations involving drug trafficking when the ulterior motive was bribe money that the rogues demanded for the release.
There must be international laws to punish such rogues if, for any reason, is to protect the innocent from the injustice, cruelty and nightmare that they had to put up with. Children were not spared by such criminals in uniform. Where is the UN when such blatant acts of violating human rights were so prevalent? Could they not do anything?
In the Shirley Too’s case, not only an apology will be adequate. The Dubai govt must be made to pay compensation for the time under wrongful detention and the miscarriage. The release of Shirley Too or other Singaporeans under wrongful detention is not enough or acceptable. The rogues must be punished and their victims compensated. Only then could such incidents be reduced. It is frightening and torturing to be put through such an ordeal for anyone, adult, woman or child.
How many animals are in uniform and given authority to abuse the innocents and could simply get away with their crimes?
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