nkf story- chap 3 part 2
Richard Yong and Loo Say San were charge for failure 'to exercise "reasonable diligence" and casued the charity to pay excessive fees to an IT company.' The IT company wanted to charge NKF 9,219 man days spent. But the IT department disputed the claim and NKF agreed on a new figure of 5,310 mandays, a savings of nearly 50%. Under normal circumstances it should be a great job done. But in this case the former IT head of NKF, Jayaraman, actually computed the number as only 538 mandays. But after that Jayaraman was out of the negotiation when the final number was accepted, ie 5,310 mandays.